Spa and swimming pool very nice ,
Spa and swimming pool very nice , room and bed comfortable, hotel location very good walking distance to all shopping area and night markets . Good breakfast
Although we booked a deluxe room with pool view and requested top floors they gave us a room on first floor at the bottom of the swimming pool near the waterfall fountains quite noisy due to night music going on nearby when we asked to change it we were asked to pay a difference of $ 70 for a top floor room instead of up grading us , not very nice indeed.
“Good hotel, but not so good customer service”
The first impression was not the best: I had emailed the hotel asking for an airport pick up and they replied after few days. My flight was late so after I went through immigration and collected my luggage I was hoping to get soon to the hotel, but there was no car for me. I called the hotel and I was kept waiting: they had not sent the car and they suggested to wait as they could have sent one soon. I told them that it was no point and that I could get a taxi from the airport that would have been faster.
Once I reached the hotel I was told that my flight was late so the driver had left, but I could hardly believe it: in the reception area there was a screen with the updated arrival flights of the airport...
This is an outstanding hotel and very convenient to Angkor Sites. Staff is wonderful. All speak English and are easily understood. Clean, clean, clean. Room large, great bed, great pillows. I would definitely stay here again.
Lovely place to stay. Excellent clean rooms, good breakfast and the staff were unfailingly charming. The pool was amazing after a hot day at the temples. The main eating and drinking area (Pub Street) was a 10 minute walk away but why bother when a tuk-tuk ride for 2 or 3 dollars will take you anywhere in the town. Only minor complaint would be the view from our particular room but we were hardly there in daylight. No idea about value as it was part of our modest package but thoroughly recommended.
“Great stay at Sokha Angkor Resort. Highly recommended.”
Excellent hospitality with friendly and helpful staff. Perfect location. Clean and tidy.
It was our anniversary and we were upgraded to a suite with nice rose petals decoration. Truly appreciate the nice gesture and we definitely had a great time.
Highly recommended and we will be back.